The acknowledgement line is intended to acknowledge the contribution by the provincial and federal government in situations where the use of wordmarks is not feasible. The taglines are intended to create a positive, memorable phrase that helps clients identify the Employment Ontario brand. Recipients are encouraged to use taglines when developing their communication materials. This… Continue reading What’s the difference between the acknowledgement line and the tagline?
Sub-Topic: General
Do I use the wordmarks or the acknowledgement line?
All public communications and marketing products to promote programs must recognize the contribution by the provincial and federal government by utilizing the three wordmarks (Canada, Employment Ontario, and Ontario Trillium). In situations where the use of the wordmarks is not feasible, the following acknowledgement line can be used: English: This Employment Ontario (project, program or… Continue reading Do I use the wordmarks or the acknowledgement line?
Why is meeting the requirements for the Guidelines important?
The government of Ontario wishes to ensure that Employment Ontario has a clear, recognizable, and consistent brand identity in all its service delivery locations and that the identity is communicated through all its service delivery channels. The objectives of the Guidelines are: Clients should be able to easily identify an Employment Ontario location or delivery… Continue reading Why is meeting the requirements for the Guidelines important?
What’s new in the 2021 Visual Identity and Communications Guidelines for Employment Ontario Service Providers?
The new changes are: Palette: Introduction of a Secondary Colours Palette that are optional and considered to be complimentary to the primary colours. Web and Social Media: Updated guidance around web and social media including direction around developing a URL for recipients new to the Employment Ontario network and new social media handles for Facebook… Continue reading What’s new in the 2021 Visual Identity and Communications Guidelines for Employment Ontario Service Providers?
Which sites have been shortlisted for the Employment Ontario Contact Centre (EOCC) triage tool for Ukrainian newcomers?
Please see the list of shortlisted sites below. EOCC Internal Triage Tool for Ukrainian Newcomers Organization Name Region / Integrated Employment Services (IES) Catchment Area Conseil des Organismes Francophones de la Région de Durham (COFRD) Central East Region / Durham Achev – Toronto Central East Region / Toronto Centre Francophone du Grand Toronto Central East… Continue reading Which sites have been shortlisted for the Employment Ontario Contact Centre (EOCC) triage tool for Ukrainian newcomers?
Some of these sites do not offer the full suite of Employment Ontario programs. How do sites refer clients who need programs and services outside of those offered by the shortlisted sites?
The ministry does not anticipate this to be an issue as all Employment Ontario (EO) service providers are expected to be ready to refer clients to relevant services within the EO network.
If service providers identify that they do not have the capacity to serve Ukrainian newcomers, what actions will the ministry take?
The ministry is tracking Ukrainian newcomer metrics at all Employment Ontario sites. If an issue emerges, the ministry is open to adjusting its plan to support Ukrainian newcomers as needed.
Has the ministry confirmed if the shortlisted service providers in this tool have the capacity to serve a high concentration of Ukrainian newcomers?
Sites were shortlisted based on an assessment of their level of experience serving newcomers, and on their past performance in providing settlement services and in employment outcomes for key Employment Ontario (EO) programs serving newcomers. Based on this evidence-based approach, the ministry is confident these shortlisted sites are well-positioned to serve Ukrainian newcomers. To monitor… Continue reading Has the ministry confirmed if the shortlisted service providers in this tool have the capacity to serve a high concentration of Ukrainian newcomers?
Does the ministry provide additional funding or other resources to service providers listed in this tool?
No additional ministry funding or resources is provided to shortlisted service providers. In addition to the overall Employment Ontario network currently having the capacity to serve Ukrainian clients, the triage tool consists of service delivery sites that the ministry has determined to be currently well-positioned to serve Ukrainian newcomers. Consequently, the ministry is not expecting… Continue reading Does the ministry provide additional funding or other resources to service providers listed in this tool?
What settlement services are provided at the sites listed in this tool?
Settlement agencies provide information about and referrals to a range of community and government services (including OHIP, employment services, childcare, housing etc.) to help newcomers settle. These include: Providing services where possible in a newcomer’s first language; Translation and form filling – i.e., help with completing Social Insurance Number (SIN) applications, registering children in schools,… Continue reading What settlement services are provided at the sites listed in this tool?