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If a participant identifies him or herself with English as their first language but prefers to receive service in French, will that be understood by the ministry or will that show the ministry that this French Literacy and Basic Skills (LBS) service provider is serving English participants?

Consideration would be given to the fields that a learner selects on the LBS Participant Registration form, which is then entered into EOIS-CaMS. The ministry will read what is selected on the form as selected by the learner.

How is ‘training’ defined? How is this different from the definition of ‘education’?

The ministry expects service providers to use their professional judgement when determining if an activity is better defined as training or as education. The ministry suggests considering things including but not limited to the type of service provider who delivered the training/education (ie. training provider vs ministry of education/college/university), duration and intensity of the training/education,… Continue reading How is ‘training’ defined? How is this different from the definition of ‘education’?

How long can a client be on the Case Activity Report (Report 61)?

Learners are filtered into the report based on their service plan being in an open, approved or active status, or being closed in the fiscal year. Therefore, the longest they could be shown on the Case Activity Report is any given fiscal year where they had a service plan in open, approved or active status.

Can one learner have more than one active Literacy and Basic Skills (LBS) service plan with the same site?

No. A learner can only have one active LBS service plan with one service provider. Clients may have concurrent service plans (open, approved or active) of different program types (i.e., a client could have active Employment Service (ES) and LBS service plans at once). In addition, an LBS learner may also have multiple LBS service… Continue reading Can one learner have more than one active Literacy and Basic Skills (LBS) service plan with the same site?

Is there a clear definition of “milestone complete” in the LBS data dictionary?

No, the data dictionary does not define how a service provider determines a milestone to be complete. Selection and user guides for milestones and culminating tasks are all available on the password protected Ontario Adult Literacy Curriculum Framework Repository.

In the eligibility criteria, please explain the 10 per cent population exception limit (those below 19 years old).

On an exception-only basis, Literacy and Basic Skills (LBS) service providers may serve young adults between ages 16 and 18 who demonstrate the maturity to benefit from adult education. However, returning to the regular school system should be the priority for these learners. LBS service providers may allow age exceptions, not exceeding 10 percent, of… Continue reading In the eligibility criteria, please explain the 10 per cent population exception limit (those below 19 years old).

Do carryover clients need a fresh milestone every fiscal year to be counted as a learner?

Yes, to demonstrate ‘progress’ on Report 64, the learner must complete at least one milestone within the reporting period.

What is conflict of interest? What relationships can be considered under this?

For the purpose of Canada-Ontario Job Grant (COJG), a conflict of interest includes any circumstances where the employer, or training provider, or any person who has the capacity to influence the employer’s or training provider’s decisions, has outside commitments, relationships or financial interests that could, or could be seen to, interfere with the COJG program… Continue reading What is conflict of interest? What relationships can be considered under this?

What if there are changes to Canada-Ontario Job Grant (COJG) funded training after the agreement has been signed?

If any training changes occur after the COJG training agreement has been signed, the employer is to immediately notify the service provider. Some common changes that may occur include, but are not limited to: Change in training start and/or end date Change in training duration Change of training curriculum Change in number of participants attending… Continue reading What if there are changes to Canada-Ontario Job Grant (COJG) funded training after the agreement has been signed?

Can an employer access Canada-Ontario Job Grant funds after they have paid for/provided the training to their employees?

No. Only requests for funding that have been approved prior to the start of the training are eligible for funding. Applications submitted after the start or completion of training are not eligible for Canada-Ontario Job Grant funding.