No, this functionality does not exist in EOIS-CaMS.
Program: Literacy and Basic Skills
Where do we put Information and Referral data into EOIS-CaMS?
Information and Referral data is inputted in the Services section of the Service Delivery Site home page. Further information on the Information and Referral section of the Service Providers Service Delivery Site can be accessed in the EOIS-CaMS User Guide.
Can a closed file be opened to change some of the data?
Once a file is closed, it cannot be reopened for any reason. This is the way the system has been designed, and changing this would be difficult without affecting other areas of the system and reports. We encourage service providers to stay aware of this fact, and only close service plans when they are sure… Continue reading Can a closed file be opened to change some of the data?
Will a learner who exits prior to completing all the plan items under a competency sub goal be removed from the Learners Served total? Does it make a difference if competencies are entered as separate sub-goals, rather than as multiple plan items of a single sub-goal?
A service plan with an Active/Closed status and at least one completed competency type sub-goal associated with their plan (not including Learning Activities) will be counted in the Learners Served totals within Report 64. Sub-goals and plan items with an outcome of cancelled will not be included in the DSQR.
On the Exit form, one outcome is that the learner was referred out at exit. Where in EOIS-CaMS would a user input referral at exit information?
The Literacy and Basic Skills (LBS) Exit and Follow Up form has Outcome options such as “In Training – Better Jobs Ontario.” If this outcome was the result of a referral (this may not be the case), the referral would have been captured in a plan item under the Referral Out to Other Community Resources… Continue reading On the Exit form, one outcome is that the learner was referred out at exit. Where in EOIS-CaMS would a user input referral at exit information?
Why is e-Channel referred in/out not referenced in Service Coordination?
e-Channel is an alternative mode of delivering Literacy and Basic Skills (LBS). As such this would be reflected as an EO – LBS service provider referral.
If a new participant can complete the registration form, can the service provider immediately input the milestone related to “completing a form”?
Literacy and Basic Skills (LBS) service providers work with learners to develop a learner plan to address skills that learners do not have at the required level to achieve their goals when commencing the program. If a learner is proficient at a skill when they start the program (i.e. completing a form), this is not… Continue reading If a new participant can complete the registration form, can the service provider immediately input the milestone related to “completing a form”?
What are the implications if a service provider has a lot of inactive clients?
Inactive clients are not counted as learners and therefore are not reflected in the Detailed Service Quality Report.
Are learner service plans that appear inactive included in the learners served count in the Detailed Service Quality Report (DSQR)?
The “inactive” state only applies to Report 61 – Literacy and Basic Skills (LBS) Case Activity Report and is not reflected in the system under the service plan’s status; therefore the DSQR will not be affected. Cases will be reflected as ‘inactive’ on report 61 if they have not had any activities recorded in EOIS-CaMS… Continue reading Are learner service plans that appear inactive included in the learners served count in the Detailed Service Quality Report (DSQR)?
Do you need to have a milestone completed in a service plan in order for the service plan to count as a learner served (efficiency) on the Detailed Service Quality Report (DSQR)?
A milestone does not have to be completed for a service plan to count as a learner served. The Detailed Service Quality Report Report 64 will pull in service plans that contain a ‘Competency’ sub-goal (excluding Learning Activities) and a status of either ’Completed‘ or ’In Progress.’ Service plans with a ‘Competency’ sub-goal with the… Continue reading Do you need to have a milestone completed in a service plan in order for the service plan to count as a learner served (efficiency) on the Detailed Service Quality Report (DSQR)?