Please refer to the ministry’s memo dated September 2020, which advises that all clients should only have one active EO service plan at a given time, except for those who are enrolled in the Literacy and Basic Skills (LBS) program. Should you find your client already enrolled in another EO program while searching for their… Continue reading Can a client work with more than one Employment Ontario (EO) provider? What should be done about clients who are active in Ontario Employment Assistance Services (OEAS) and another EO program?
Topic: Transition to EOIS-CaMS
Some fields on the Client Summary tab in EOIS-CaMS are not marked as mandatory whereas they have been on the Client Reporting Template (CRT). Are they still required inputs? Example: self-identification fields.
All fields that have previously been captured in the CRT should be entered as part of the client’s profile.
Should I be expecting login information for EOIS-CaMS to be sent to me?
An EOIS-CaMS login is created by the designated authority at each service delivery site. For assistance with the set-up of a designated authority, please contact your local office.
If I experience technical issues, where can I go to resolve them?
Technical questions can be submitted to your local office contact, or through myEOIS.
Where can I find training materials and guides for EOIS-CaMS?
User guides and desk aids can be found on myEOIS. For access to myEOIS, follow the instructions on the landing page to send an e-mail to EmploymentHotlineInquiries@ontario.ca with the following information: Name of Service Provider and ID Service Provider’s e-mail address EOIS System(s) currently registered for (EOIS-CaMS, EOIS-SP Connect)