Topic: Province-wide Rollout

The ministry is committed to engaging with key stakeholders, including our municipal partners, service delivery partners, Indigenous partners and umbrella organizations, advocacy groups, and community-based organizations among others. As well, the ministry remains committed to providing regular communications to help our stakeholders, Indigenous partners and the public understand and prepare for any changes.

Employment services delivered in First Nations communities (on-reserve) are exempt from the Employment Services Transformation model until further work is done on how to address the unique concerns of these communities. Service system managers (SSMs), however, are responsible for undertaking Indigenous cultural competency training and offering culturally relevant/sensitive services to Indigenous clients that are seeking… Continue reading How will Phase 3 affect the delivery of employment services to Indigenous jobseekers?

Based on the feedback received through consultation with service system managers (SSMs), stakeholders and partners, the ministry has incorporated adjustments to the design and delivery requirements to improve service delivery and outcomes. These include refining performance indicators, establishing service delivery zones to protect access to in-person service in rural and remote communities, outlining enhanced partnership… Continue reading Will the ministry be making changes to the model to address the unique service delivery considerations for Toronto and the North?

The ministry initiated a Market Sounding Exercise with partners, stakeholders, and potential vendors, which included a Market Sounding Document and Vendor Engagement sessions. The market sounding and vendor engagement process was open to community partners, Indigenous organizations, service provider network, municipalities, and other stakeholders interested in providing feedback to the ministry. The market sounding document… Continue reading How has the ministry consulted with stakeholders prior to implementing the SSM model in the Phase 3 catchment areas of Toronto and the North?

The ministry recognizes the uniqueness and complexities related to the demographic, geographic and population densities of Toronto and the Northern catchment areas.  This is why implementation for these locations happened later in the schedule and were included in Phase 3 of implementation. The ministry used the time prior to rolling out Integrated Employment Services in… Continue reading Why is Employment Services Transformation (EST) implementation taking place in Toronto and the northern catchment areas last?