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Employment Ontario Partners' Gateway

Can participants opt out of the follow-up e-mails and SMS/text reminders?

Yes, participants can choose to opt out at any time from receiving future survey invitation e-mails and/or SMS/text-based reminders. Instructions on how to opt out will be outlined in survey-related correspondence sent to participants.

How will participants be contacted?

Participants will be contacted via SurveyMonkey to the e-mail address they provided their service providers. The ministry will also send automated SMS/text-based reminders via the Notify application to participants who provided a phone number to their service providers.

Why are there multiple follow-up surveys?

The 3-, 6-, and 12-month follow-up surveys were designed for the following reasons: Assessing longer-term outcomes: Multiple data collection checkpoints inform the impacts of training on participant outcomes over time. Increasing opportunities for participation: Multiple checkpoints provide additional chances for participants to respond if they haven’t previously. Follow-up surveys further support the ministry in making… Continue reading Why are there multiple follow-up surveys?

When will the Skills Development Fund Training Stream (SDF-TS) Round 4 follow-up surveys launch?

The Round 4 follow-up strategy will commence April 2025 and continue until March 31, 2026. Follow-up surveys will collect 3-, 6-, and 12-month outcome data from participants after program completion.

How else can participants complete the survey?

The ministry-based Employment Ontario Contact Centre (EOCC) will be available to receive calls from participants to answer questions and complete follow-up surveys over the phone for participants who choose this option. The ministry-based Notify application tool will be used to send participants SMS/text-based reminders to complete the survey via e-mail.

Who among the Skills Development Fund Training Stream (SDF-TS) Round 4 participants will be contacted?

Only SDF-TS Round 4 workforce development full-service participants who have provided their contact information will be contacted.

What is the purpose of the Skills Development Fund Training Stream (SDF-TS) Round 4 follow-up surveys?

The surveys are designed to capture the experiences of participants over time to see if the program is meeting participant needs, and to measure the impact of the program based on participants’ employment outcomes. This survey is to bolster data collection efforts through tracking more robust participant outcome data.

What are the Skills Development Fund Training Stream (SDF-TS) Round 4 follow-up surveys?

The Ministry of Labour, Immigration, Training and Skills Development is launching direct-to-participant follow-up surveys for SDF-TS Round 4 participants via SurveyMonkey, an external survey platform. The follow-up data collection strategy will collect SDF-TS R4 participant outcomes at 3-, 6- and 12-month follow-up timepoints post programming. Please note: This SurveyMonkey-based follow-up strategy was designed for SDF-TS… Continue reading What are the Skills Development Fund Training Stream (SDF-TS) Round 4 follow-up surveys?

If a participant identifies him or herself with English as their first language but prefers to receive service in French, will that be understood by the ministry or will that show the ministry that this French Literacy and Basic Skills (LBS) service provider is serving English participants?

Consideration would be given to the fields that a learner selects on the LBS Participant Registration form, which is then entered into EOIS-CaMS. The ministry will read what is selected on the form as selected by the learner.

How is ‘training’ defined? How is this different from the definition of ‘education’?

The ministry expects service providers to use their professional judgement when determining if an activity is better defined as training or as education. The ministry suggests considering things including but not limited to the type of service provider who delivered the training/education (ie. training provider vs ministry of education/college/university), duration and intensity of the training/education,… Continue reading How is ‘training’ defined? How is this different from the definition of ‘education’?