Youth Job Connection supports youth with multiple and/or complex barriers to employment resulting from some combination of challenging life circumstances. This includes youth who may be racialized, lesbian, gay, bisexual, transgender, two-spirit, or queer (LGBT2SQ), Indigenous, recent immigrants, or living with disabilities and mental health issues. In addition, youth may be facing some combination of… Continue reading How does the ministry define “multi-barriered” youth clients?
Topic: Program Overview
What is the difference between Youth Job Connection and Youth Job Connection Summer? Which one should a youth consider?
Youth Job Connection consists of two components: A year-round component, which provides intensive employment supports for youth aged 15 to 29 who are not in employment, education or training and who experience multiple barriers to employment. A summer component – Youth Job Connection: Summer – which provides summer, part-time and after-school job opportunities to high… Continue reading What is the difference between Youth Job Connection and Youth Job Connection Summer? Which one should a youth consider?
Why is the government delivering an employment program focused on youth?
Through consultations, we heard from many stakeholders that our youth employment and training services should target young people across a broader spectrum of needs. Research shows that youth facing significant barriers to employment require more intensive and longer-term supports, such as pre-employment and job readiness supports, job placements and ongoing coaching. Youth with fewer barriers… Continue reading Why is the government delivering an employment program focused on youth?
Is there a risk that Youth Job Connection could incentivize youth to drop out of high school for employment?
The Youth Job Connection Program is not intended to incentivize youth to leave school; it is designed to help young people between the ages of 15 and 29 experiencing significant employment barriers. It provides access to employability and employment skills development, along with education/training and work experiences. The goal is to support young people in… Continue reading Is there a risk that Youth Job Connection could incentivize youth to drop out of high school for employment?
What are the responsibilities of employers participating in Youth Job Connection?
Responsibilities of employers participating in Youth Job Connection are outlined in placement agreements with service providers. These include: Providing suitable full- or part-time job placements aligned with the participant’s identified employment needs or career goals. Providing adequate supervision and training during the placement. Paying participants at a rate of minimum wage or higher. Contributing to… Continue reading What are the responsibilities of employers participating in Youth Job Connection?
What is Youth Job Connection?
Youth Job Connection is an employment program that launched in October 2015, designed to help young people between the ages of 15 and 29 experiencing significant employment barriers. It provides access to employability and employment skills development, along with education/training and work experiences. The goal is to support young people in securing long-term employment and… Continue reading What is Youth Job Connection?
Can service providers conduct anonymous surveys for customer satisfaction?
Yes, service providers may, for their own purposes, conduct anonymous surveys to inform program evaluations. However, for ministry purposes, Customer Satisfaction will be determined as a percentage of all exiting learners who have completed the satisfaction survey and who rate the program as a 4 or a 5. These responses must be attributed to each… Continue reading Can service providers conduct anonymous surveys for customer satisfaction?
If a client is not returning to the program, can the last survey be used for the exit client satisfaction survey?
No. Service providers must complete a customer satisfaction survey at exit using the question, “On a scale of 1 to 5, how likely are you to recommend the Literacy and Basic Skills program to someone looking for similar services?” This question can be found on the mandatory Exit and Follow Up form. If the learner… Continue reading If a client is not returning to the program, can the last survey be used for the exit client satisfaction survey?
If new or amended participant registration information becomes available, can a service provider subsequently revise the information in the Employment Ontario Information System – Case Management System (EOIS-CaMS)?
Yes, service providers can revisit those questions and update EOIS-CaMS with the complete information as it is their responsibility, as the business owners of data, to ensure that the data collected and entered into EOIS-CaMS is accurate and complete. Please note that all updates must be completed prior to the closure of a service plan.
What if a learner doesn’t want to reveal their personal information?
Clients must provide information to confirm their eligibility for the program. If they choose not to do so, they may not be able to access the program. For voluntary self-reported information, clients should be encouraged to provide as fulsome information as possible to assist the service provider in meeting their unique needs. Service providers should… Continue reading What if a learner doesn’t want to reveal their personal information?