The Literacy and Basic Skills (LBS) Detailed Service Quality – Report 64 will pull in active or closed service plans with defined start and end dates that contain one or more of the following sub-goals from the “Competency” sub-goal type: Find and Use Information Communicate Ideas and Information Understand and Use Numbers Use Digital Technology… Continue reading If learners have a competency type sub goal and are active they will show on the DSQR. What happens if that competency is either not completed or cancelled and the service provider then closes the service plan? Will that learner still show up as a learner served? Does the competency have to be completed and attained in order for it to be counted as a learner when closed?
Topic: EOIS-CaMS
Can you edit a closed service plan? If so, do the changes show up in your next DSQR? Can you only edit closed service plans during the month in which that plan was closed?
Once a service plan is closed, its main content cannot be edited. The only part of the service plan that can be updated after closure is the closure details information. The one exception is the Closure Reason cannot be changed once the service plan has been closed with a reason of “Opened in Error.” The… Continue reading Can you edit a closed service plan? If so, do the changes show up in your next DSQR? Can you only edit closed service plans during the month in which that plan was closed?
Will we have to get a learner signature to activate their service plan?
In order to bring a service plan into “active” status in CaMS, the learner must accept the learner plan. An actual signature is not required to activate the service plan as long as there is verbal agreement with the learner. Amendments to the service plan can be verbal in nature as long as they are… Continue reading Will we have to get a learner signature to activate their service plan?
How long can a client be on the Case Activity Report (Report 61)?
Learners are filtered into the report based on their service plan being in an open, approved or active status, or being closed in the fiscal year. Therefore, the longest they could be shown on the Case Activity Report is any given fiscal year where they had a service plan in open, approved or active status.
Can one learner have more than one active Literacy and Basic Skills (LBS) service plan with the same site?
No. A learner can only have one active LBS service plan with one service provider. Clients may have concurrent service plans (open, approved or active) of different program types (i.e., a client could have active Employment Service (ES) and LBS service plans at once). In addition, an LBS learner may also have multiple LBS service… Continue reading Can one learner have more than one active Literacy and Basic Skills (LBS) service plan with the same site?
Is there a clear definition of “milestone complete” in the LBS data dictionary?
No, the data dictionary does not define how a service provider determines a milestone to be complete. Selection and user guides for milestones and culminating tasks are all available on the password protected Ontario Adult Literacy Curriculum Framework Repository.
In the eligibility criteria, please explain the 10 per cent population exception limit (those below 19 years old).
On an exception-only basis, Literacy and Basic Skills (LBS) service providers may serve young adults between ages 16 and 18 who demonstrate the maturity to benefit from adult education. However, returning to the regular school system should be the priority for these learners. LBS service providers may allow age exceptions, not exceeding 10 percent, of… Continue reading In the eligibility criteria, please explain the 10 per cent population exception limit (those below 19 years old).
Do carryover clients need a fresh milestone every fiscal year to be counted as a learner?
Yes, to demonstrate ‘progress’ on Report 64, the learner must complete at least one milestone within the reporting period.
What does “data is current as of X date” mean on the reports? What data does this include?
Each EOIS-CaMS report has been assigned a run schedule with pre-processed reports ranging from daily, weekly, or monthly run times. Report data is current as of the end of the previous business day. The date and time that appears next to ‘This report’s data is current to date …’ represents the last EOIS-CaMS data refresh… Continue reading What does “data is current as of X date” mean on the reports? What data does this include?
Can Report 61 and Report 64 be run on the same date to minimize reconciliation issues?
The run schedule for each of these reports is different: Report 64 LBS Detailed Service Quality Report is run monthly, whereas Report 61 LBS Case Activity Report is run weekly. To assist service providers in their reconciliation activities, the EOIS Service Provider Reporting website retains a total of 56 weeks of Report 61 LBS Case… Continue reading Can Report 61 and Report 64 be run on the same date to minimize reconciliation issues?