A service plan with an Active/Closed status and at least one completed competency type sub-goal associated with their plan (not including Learning Activities) will be counted in the Learners Served totals within Report 64. Sub-goals and plan items with an outcome of cancelled will not be included in the DSQR.
Sub-Topic: Reports
On the Exit form, one outcome is that the learner was referred out at exit. Where in EOIS-CaMS would a user input referral at exit information?
The Literacy and Basic Skills (LBS) Exit and Follow Up form has Outcome options such as “In Training – Better Jobs Ontario.” If this outcome was the result of a referral (this may not be the case), the referral would have been captured in a plan item under the Referral Out to Other Community Resources… Continue reading On the Exit form, one outcome is that the learner was referred out at exit. Where in EOIS-CaMS would a user input referral at exit information?
Why is e-Channel referred in/out not referenced in Service Coordination?
e-Channel is an alternative mode of delivering Literacy and Basic Skills (LBS). As such this would be reflected as an EO – LBS service provider referral.
If a new participant can complete the registration form, can the service provider immediately input the milestone related to “completing a form”?
Literacy and Basic Skills (LBS) service providers work with learners to develop a learner plan to address skills that learners do not have at the required level to achieve their goals when commencing the program. If a learner is proficient at a skill when they start the program (i.e. completing a form), this is not… Continue reading If a new participant can complete the registration form, can the service provider immediately input the milestone related to “completing a form”?
What are the implications if a service provider has a lot of inactive clients?
Inactive clients are not counted as learners and therefore are not reflected in the Detailed Service Quality Report.
Are learner service plans that appear inactive included in the learners served count in the Detailed Service Quality Report (DSQR)?
The “inactive” state only applies to Report 61 – Literacy and Basic Skills (LBS) Case Activity Report and is not reflected in the system under the service plan’s status; therefore the DSQR will not be affected. Cases will be reflected as ‘inactive’ on report 61 if they have not had any activities recorded in EOIS-CaMS… Continue reading Are learner service plans that appear inactive included in the learners served count in the Detailed Service Quality Report (DSQR)?
Do you need to have a milestone completed in a service plan in order for the service plan to count as a learner served (efficiency) on the Detailed Service Quality Report (DSQR)?
A milestone does not have to be completed for a service plan to count as a learner served. The Detailed Service Quality Report Report 64 will pull in service plans that contain a ‘Competency’ sub-goal (excluding Learning Activities) and a status of either ’Completed‘ or ’In Progress.’ Service plans with a ‘Competency’ sub-goal with the… Continue reading Do you need to have a milestone completed in a service plan in order for the service plan to count as a learner served (efficiency) on the Detailed Service Quality Report (DSQR)?
Why don’t Literacy and Basic Skills (LBS) service provider referrals count in ‘Referred In’ but they count as ‘referred out’?
Service coordination tracks how well a service provider works within the Employment Ontario (EO) delivery system and the community. A learner has to be formally referred, through a recognized referral process, not word of mouth, to the LBS program service provider from another EO service provider or other community organizations and services. Only one referral… Continue reading Why don’t Literacy and Basic Skills (LBS) service provider referrals count in ‘Referred In’ but they count as ‘referred out’?
Service Coordination – if referral to other programs and services sub goal is chosen, does the competency sub goal also have to be completed in order for the referral to count on the Detailed Service Quality Report?
The data source for Referred out –Registered in Employment Service is pulled from the “Status” field of plan items under the sub-goal “Referral to Other Programs and Services”. The service plan must be closed and have at least one competency. The plan item must have a status of “In progress” or “Completed”.
Why do so few learners on the provincial Detailed Service Quality Report (DSQR) have less than grade 12?
Information reported in the Detailed Service Quality Report reflects data input by service providers into EOIS-CaMS. Service providers who feel there are discrepancies between their own business intelligence and the system are encouraged to review administration and data entry processes within their organization. It is important that the data reported in EOIS-CaMS reflects the activities… Continue reading Why do so few learners on the provincial Detailed Service Quality Report (DSQR) have less than grade 12?