As per the Literacy and Basic Skills (LBS) Service Provider Guidelines, LBS service providers contact learners at exit and at three, six and twelve months after they leave the LBS program in order to document their outcomes. This delivery service helps demonstrate the value and effectiveness of the four other delivery services in meeting the… Continue reading If a client is exited and subsequently returns for services later resulting in a new service plan, is the service provider required to complete the follow-ups on the first learning plan?