Employment Ontario Partners' Gateway (https://eopg.labour.gov.on.ca/en/programs/literacy-and-basic-skills/participant-management/)

The Employment Ontario Partners’ Gateway is for current Employment Ontario partner organizations.

Continue

Take me to ontario.ca for resources for jobseekers and employers.
FR Français
Employment Ontario Partners' Gateway

Participant and Performance Management

This page contains documents and forms used to manage program clients.

Participants

Trouble Opening a Form?

Some web browsers do not support all the features of PDF forms. If a form does not open in your browser, please download the PDF document to access the file. See instructions: Downloading a Form.

Performance Management System

To ensure all government services are delivered to consistently set standards throughout the province, the Ontario government relies on performance management systems to support high-quality customer service and outcomes in a manner that is transparent and accountable. In short, they support the delivery of efficient, effective, customer-oriented services.

The Literacy and Basic Skills (LBS) Performance Management System (PMS) includes three inter-related components: the LBS Performance Management Framework, Continuous Improvement, and Business Intelligence.

The LBS Performance Management Framework (PMF) includes dimensions of service delivery and core measures to assess service provider performance and overall performance of the LBS program.