Transition to EOIS-CaMS

User guides and desk aids can be found on myEOIS.

For access to myEOIS, follow the instructions on the landing page to send an e-mail to EmploymentHotlineInquiries@ontario.ca with the following information:

• Name of Service Provider and ID
• Service Provider’s e-mail address
• EOIS System(s) currently registered for (EOIS-CaMS, EOIS-SP Connect)

Technical questions can be submitted to your local office contact, or through myEOIS.

An EOIS-CaMS login is created by the designated authority at each service delivery site. For assistance with the set-up of a designated authority, please contact your local office.

All fields that have previously been captured in the CRT should be entered as part of the client’s profile.

Please refer to the ministry’s memo dated September 2020, which advises that all clients should only have one active EO service plan at a given time, except for those who are enrolled in the Literacy and Basic Skills (LBS) program.

Should you find your client already enrolled in another EO program while searching for their profile on EOIS-CaMS, please use the following steps as a framework for facilitating a transfer:

• Have a conversation with the client to determine which program is best suited for their current needs. Contact any other service provider who the client is actively receiving service from to determine which service plan can be closed out via a referral to the program that best meets their needs.
• If the client is unable to hold such a conversation, the case worker can conduct an assessment in collaboration with the client.