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Employment Ontario Partners' Gateway

Will youth be considered as a suitability indicator?

Youth is not a suitability indicator for the Literacy and Basic Skills program.

What is the baseline suitability score?

The baseline Better Jobs Ontario suitability score is 16. Individuals who meet or exceed the baseline score will be considered suitable for the Better Jobs Ontario program. Individuals who do not meet the baseline score of 16 may only be considered for Better Jobs Ontario in exceptional circumstances and/or may be redirected to other Employment… Continue reading What is the baseline suitability score?

How is an applicant deemed suitable for Better Jobs Ontario?

For consideration under the Better Jobs Ontario program, individuals are assessed against seven criteria, each having two or three measurable indicators of suitability. The criteria are based on the needs of individuals and the economy. The criteria reflect characteristics, experiences, and barriers that demonstrate whether skills training is appropriate for individuals to support attachment to… Continue reading How is an applicant deemed suitable for Better Jobs Ontario?

If new or amended participant registration information becomes available, can a service provider subsequently revise the information in the Employment Ontario Information System – Case Management System (EOIS-CaMS)?

Yes, service providers can revisit those questions and update EOIS-CaMS with the complete information as it is their responsibility, as the business owners of data, to ensure that the data collected and entered into EOIS-CaMS is accurate and complete. Please note that all updates must be completed prior to the closure of a service plan.

What if a learner doesn’t want to reveal their personal information?

Clients must provide information to confirm their eligibility for the program. If they choose not to do so, they may not be able to access the program. For voluntary self-reported information, clients should be encouraged to provide as fulsome information as possible to assist the service provider in meeting their unique needs. Service providers should… Continue reading What if a learner doesn’t want to reveal their personal information?

When a Francophone service provider serves a Francophone client or an Indigenous service provider serves an Indigenous client, is it permissible for that service provider to ask the client to check/identify this indicator when it is left blank?

“Francophone” and “Indigenous” are defined in the Literacy and Basic Skills Service Provider Guidelines. Service providers should review the Participant Registration Form (including the Notice of Collection and Consent) with the learner to ensure the learner’s comprehension of the information that is being collected and the purpose for the information collected. The learner should be… Continue reading When a Francophone service provider serves a Francophone client or an Indigenous service provider serves an Indigenous client, is it permissible for that service provider to ask the client to check/identify this indicator when it is left blank?

Why are Indigenous, Deaf and Francophone included as separate suitability indicators when Literacy and Basic Skills (LBS) already has designated streams?

Indigenous, Deaf and Francophone are suitability indicators self-identified by individuals. Stream designations are attributed to LBS service delivery sites. Designated cultural stream service delivery sites are designed to meet the cultural and linguistic needs of learners. Learners who self-identify as Indigenous, Deaf and/or Francophone may access LBS services at the service delivery site that best… Continue reading Why are Indigenous, Deaf and Francophone included as separate suitability indicators when Literacy and Basic Skills (LBS) already has designated streams?