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E1066 GUID Error During User Reactivation in CaMS

We are currently aware of an issue in CaMS user management that may trigger the following error message when attempting to recreate a user profile for previously deactivated users using the same email address:

  • E1066: The Unique Identifier (GUID) associated with this e-mail has already been registered in CaMS. Please have the user register a new email on BPS Secure prior to CaMS registration.

Our IT team is actively investigating this issue to identify the root cause and implement a resolution.

Currently, there is no confirmed workaround other than the system prompting for registration with a different email address via BPS Secure.